jijiwin Privacy Policy

1. Introduction

jijiwin ("jijiwin," "we," "us," or "our") operates the online gaming platform accessible at jijiwin.vip and any associated mobile applications and services (collectively, the "Platform"). This Privacy Policy describes how jijiwin collects, uses, stores, discloses, and protects personal information relating to individuals ("you," "your," or "Player") who register for, access, or use the Platform.

By creating a jijiwin account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Privacy Policy is incorporated by reference into the jijiwin Terms & Conditions. If you do not agree with any part of this Privacy Policy, please cease using the Platform and contact us to close your account.

jijiwin is committed to processing personal data responsibly and in compliance with applicable Philippine data protection laws, including but not limited to Republic Act No. 10173, known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations.

2. Personal Data We Collect

jijiwin collects personal data in the following categories depending on your interaction with the Platform:

• Registration Data: Full name, date of birth, gender, nationality, residential address (including city, province, and postal code in the Philippines), mobile phone number, and email address provided when creating your jijiwin account.
• Identity Verification Data: Government-issued identification documents (e.g., Philippine passport, SSS/GSIS ID, driver's licence, PhilSys ID) collected when jijiwin requires Know Your Customer (KYC) verification, which may occur at registration or prior to processing withdrawals above defined thresholds.
• Financial Data: GCash mobile number, PayMaya account details, bank account information (BPI, BDO, Metrobank, or other Philippine banks), transaction amounts, deposit and withdrawal history, and payment reference numbers. jijiwin does not store full card numbers or complete e-wallet PINs — payment processing is handled directly by the relevant payment provider's secure infrastructure.
• Gaming Activity Data: Records of games played, wager amounts, win/loss results, session durations, bonus usage, and in-platform behaviour across all jijiwin game categories including bingo, slots, live casino, and original titles.
• Technical Data: IP address, device type, operating system, browser type and version, mobile network operator, screen resolution, session timestamps, and general geolocation data (country/region level, derived from IP address).
• Communications Data: Records of your communications with jijiwin support, including live chat transcripts, support email content, and records of OTP delivery for account verification.
• Responsible Gaming Data: Any deposit limits, loss limits, session reminders, or self-exclusion settings you configure in your jijiwin account dashboard, as well as any voluntary disclosures made in connection with responsible gaming support.

3. How jijiwin Uses Your Personal Data

jijiwin processes personal data for the following specific purposes:

• Account Management: To create, maintain, authenticate, and administer your jijiwin account, including verifying your identity and age (21+ requirement), and enabling secure login via OTP verification.
• Service Delivery: To operate and provide the games and features available on the jijiwin Platform, process your deposits and withdrawals in PHP via GCash, PayMaya, and other supported Philippine payment methods, and calculate and credit winnings accurately.
• Regulatory Compliance: To fulfil jijiwin's obligations under applicable Philippine gaming regulations, anti-money laundering (AML) laws, and PAGCOR compliance requirements, including maintaining transaction records and filing required reports.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, money laundering, and other prohibited conduct as defined in the jijiwin Terms & Conditions.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and communicate updates related to your jijiwin account or the Platform.
• Promotions and Marketing: To send you information about jijiwin promotions, bonuses, and new features via SMS or email, where you have provided your consent or where applicable law permits. You may opt out of marketing communications at any time by contacting jijiwin support.
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behaviour, enforce self-exclusion settings, apply deposit and loss limits as configured by you, and provide access to responsible gaming resources.
• Platform Improvement: To analyse aggregated, anonymised usage data for the purposes of improving Platform performance, user experience, game selection, and localisation for the Philippine market.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, jijiwin relies on the following lawful bases for processing your personal data:

• Contractual Necessity: Processing required to perform the contract between you and jijiwin — i.e., operating your gaming account, processing deposits and withdrawals, and providing access to games.
• Legal Obligation: Processing required to comply with jijiwin's obligations under Philippine law, including AML regulations, gaming regulatory requirements, and data retention obligations.
• Legitimate Interests: Processing for fraud detection, account security, platform improvement, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and any other purpose for which jijiwin has specifically requested and obtained your prior consent. You have the right to withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

5. Sharing Your Personal Data

jijiwin does not sell your personal data to third parties. jijiwin may share your personal data in the following limited circumstances:

• Payment Processors: GCash (Mynt / Globe Fintech Innovations), PayMaya (Voyager Innovations / Maya Philippines), BPI, BDO, Metrobank, and other payment service providers require transaction data to process your deposits and withdrawals. These providers operate under their own privacy policies and data protection obligations.
• Game Providers and Technology Partners: Third-party game providers whose titles appear in the jijiwin lobby may receive game session data necessary to operate their games. Such providers are contractually required to handle this data in accordance with applicable data protection standards.
• Regulatory and Law Enforcement Authorities: jijiwin will disclose personal data to PAGCOR, the AMLC (Anti-Money Laundering Council), the National Privacy Commission, or other competent Philippine authorities when required to do so by applicable law, court order, or regulatory direction.
• Professional Advisers: Lawyers, accountants, auditors, and insurers engaged by jijiwin who require access to personal data in the performance of their professional services, subject to binding confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of jijiwin's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

All third parties with whom jijiwin shares personal data are required by contract or applicable law to implement appropriate technical and organisational data protection measures.

6. Cookies and Tracking Technologies

jijiwin uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential Cookies: Required for the Platform to function correctly, including session management, secure login, and maintaining your authenticated state across page requests. These cannot be disabled without impacting core Platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how Players use the Platform — which pages are visited most frequently, session lengths, and navigation patterns — to help jijiwin improve the user experience.
• Preference Cookies: Store your Platform preferences such as language settings or display options so that your experience is consistent across sessions.

You may control cookie settings through your browser. Disabling essential cookies will affect your ability to use the jijiwin Platform. Disabling analytics or preference cookies will not prevent you from using core Platform features.

7. Data Retention

jijiwin retains personal data for as long as is necessary for the purposes for which it was collected, taking into account applicable legal, regulatory, and contractual retention requirements:

• Account data and transaction records are retained for a minimum of five (5) years from account closure or the date of the last transaction, in accordance with Philippine AML and gaming regulatory record-keeping obligations.
• KYC verification documents are retained for the duration of the account and for five (5) years thereafter.
• Support communications are retained for three (3) years from the date of resolution.
• Marketing consent records are retained for the duration of the consent and for two (2) years following withdrawal of consent, as evidence of your prior authorisation.

When personal data is no longer required, jijiwin will securely delete or anonymise it in accordance with its internal data disposal procedures.

8. Security Measures

jijiwin implements technical and organisational security measures appropriate to the sensitivity of your personal data and the risks associated with processing it. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data in transit between your device and jijiwin servers;
• Encryption of sensitive data at rest, including identity verification documents and financial data;
• OTP-based two-factor authentication for account login and sensitive account actions;
• Role-based access controls restricting jijiwin employee access to personal data to those with a legitimate operational need;
• Regular security assessments and monitoring of the Platform infrastructure for vulnerabilities and anomalous activity;
• Staff training on data protection obligations and secure data handling practices.

Notwithstanding these measures, no online system can guarantee absolute security. If you believe your jijiwin account has been compromised, contact jijiwin support immediately at the email address in the footer of this page.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jijiwin:

• Right to Be Informed: The right to know whether jijiwin holds personal data about you, the purposes for which it is processed, and how it is handled.
• Right of Access: The right to obtain a copy of the personal data jijiwin holds about you and information about how it is processed.
• Right to Correction: The right to have inaccurate or incomplete personal data corrected. You may update basic account details directly through your jijiwin account dashboard; for other corrections, contact jijiwin support.
• Right to Erasure: The right to request deletion of personal data that is no longer necessary for the purpose for which it was collected, subject to jijiwin's overriding legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, though jijiwin may be required to continue processing if there are compelling legitimate grounds.
• Right to Data Portability: The right to receive a copy of personal data you have provided to jijiwin in a structured, commonly used, machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe jijiwin has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, contact jijiwin support in writing at the email address listed in the footer of this page. jijiwin will respond within the timeframes required by applicable Philippine law.

10. Children's Privacy

The jijiwin Platform is strictly restricted to individuals who are at least 21 years of age. jijiwin does not knowingly collect personal data from persons under the age of 21. If jijiwin becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has created a jijiwin account, please contact support immediately.

11. Third-Party Links and Services

The jijiwin Platform may contain references to third-party services such as GCash, PayMaya, and other payment providers. Accessing these services through the jijiwin Platform directs you to their own platforms, which are governed by their own privacy policies. jijiwin is not responsible for the data practices of third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with jijiwin transactions.

12. Changes to This Privacy Policy

jijiwin reserves the right to update or modify this Privacy Policy at any time. Changes will be published on this page with an updated effective date. Where changes are material, jijiwin will take reasonable steps to notify registered Players — for example, via an in-platform notification or SMS to your registered mobile number. Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you may close your jijiwin account by contacting support.

13. Contact Us

For any questions, requests, or concerns relating to this Privacy Policy or the processing of your personal data by jijiwin, please contact our Data Protection Officer by email at the address shown in the footer of this page. Please include your jijiwin username and a description of your request or concern. jijiwin will acknowledge receipt of your communication and provide a substantive response within the timeframes prescribed by applicable Philippine law.